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Can't login?

Discussion in 'General Discussion' started by Kazyyk, Feb 1, 2014.

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  1. Ariexe

    Ariexe New Member

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    the server likes to not read input sometimes. itle be fixed in the reset
     
  2. Kazyyk

    Kazyyk Administrator

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    Yeah, there was a disruptive error. Restart seems to have fixed it.
     
  3. Fen

    Fen Pretty ßird

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    Yeah I get the wrong password message over and over :(
     
  4. CaptainBritton02

    CaptainBritton02 Man of War

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    I keep logging onto the server, and then instantly after my character loads, it crashes me. I dunno if this is server wide or what.
     
  5. CaptainBritton02

    CaptainBritton02 Man of War

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    Nvm. Was a temp problem and was fixed after a few tries.
     
  6. Bullet Monkey

    Bullet Monkey New Member

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    I forgot my username and password for the server. :(
     
  7. Steamy

    Steamy Pro spam bot

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    Not sure if this belongs here,but right now the server can't stay up for 5 seconds I think someone is crashing the server badly.
     
  8. Super Sugar

    Super Sugar New Member

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    Having the same issue.
     
  9. Fenrous

    Fenrous New Member

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    Hopefully this doesn't last too long
     
  10. Nioki

    Nioki New Member

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    I get the 'sign in, immediately booted' thing pretty often as well. I've made triply sure that I have no unapproved mods installed, so that's probably server side. Also yeah lots of crashes.
     
  11. Vera

    Vera New Member

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    The server has been crashing nearly non-stop over the course of a few hours. No one can stay on but a few seconds to a few moments. Just informing.
     
  12. Super Sugar

    Super Sugar New Member

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    I notice the logs roll text about loading scenery right before I crash, I am sitting over Alpha Malkut (The Den). I suspect it may be the stars and planet imagery loading since that's when the game crashes.
     
  13. Steamy

    Steamy Pro spam bot

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    Nothings changed after the reset.
     
  14. Chronicle

    Chronicle nobody knows why he's still here

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    Hi guys!

    So, we went back into the logs to try and figure out what the hexagons is going on, and we've discovered that the server is (surprise surprise) crashing due to technical difficulties.

    After some extensive log research, we've determined it's quite probably due to someone putting some kind of modded item or other corrupt feature into the Wolves' Den. (The server keeps going down immediately after trying to load it. It's either an extraordinary coincidence, or that planet be whack.) We're going to try and remove the world or restore it to an old backup, and see if that helps.

    It's possible this will not fix the problem, but it might. We'll keep you guys posted, sorry for the inconvenience.
     
  15. Super Sugar

    Super Sugar New Member

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    Called it!

    When do I get hired?

    Lel - j/k ...... Or, am I..?
     
  16. Chronicle

    Chronicle nobody knows why he's still here

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    send in 20 box tops and wait for your application in the mail
     
  17. Super Sugar

    Super Sugar New Member

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    Brb..

    I'm feelin' a little hungry for CEREAL!
     
    #517 Super Sugar, Aug 19, 2014
    Last edited by a moderator: Aug 19, 2014
  18. Chronicle

    Chronicle nobody knows why he's still here

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    Okay, status update!

    We have restored the world to an early version and it is no longer crashing upon beam-down. We might still have issues, and, if so, please report them in this thread. But I'm pretty sure we've killed the problem.

    Let's take this as an important lesson. Please do not bring in unapproved mods into the server. As this event has shown, non-vanilla assets can very easily bring about major server instability, especially if placed on a popular world.

    Hopefully we won't have this issue again. Once again, I personally apologize for how long it took to fix this issue. The server should be good now - if it is not, please let us know in this thread and we will look into it some more, try to figure the problem out further.
     
  19. Super Sugar

    Super Sugar New Member

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    Don't worry, it was a player that caused it.. Just tell us who that was and everything will be ok... *pat pat*

    P.S. That person -might- die....
     
  20. Chronicle

    Chronicle nobody knows why he's still here

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    We'll most likely be talking to them ourselves, don't worry.
     
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