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Regarding the Recent Instability

Discussion in 'Announcements and Information' started by Kazyyk, Jun 5, 2015.

  1. Kazyyk

    Kazyyk Administrator

    Joined:
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    Hello, Antarans.

    Many of you have likely experienced the freezing, crashing, and inactivity disconnections what have you.
    We're actively investigating these issues, but we could use your help.

    Whenever this stuff happens, close Starbound normally (don't force quit), then grab your Starbound.log* file and start a conversation with me. Upload it as an attachment so I can access it.

    EDIT: *You may need to rename it from .log to .txt to upload.

    You can typically find this file here:
    ...\Steam\SteamApps\common\Starbound\giraffe_storage\starbound.log

    I only need the latest one. Only approved players can upload attachments to conversations for the moment.

    These logs will make our investigations significantly easier.

    Thanks,
    Kazyyk
     
    #1 Kazyyk, Jun 5, 2015
    Last edited by a moderator: Jun 5, 2015