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Can't login?

Discussion in 'General Discussion' started by Kazyyk, Feb 1, 2014.

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  1. Kazyyk

    Kazyyk Administrator

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    If you can't login, try some of these steps:
    • Verify that you're spelling both your login and password correctly
    • Your username and password must be typed exactly as you submitted them to me
    • Make sure that you're putting your login into the Server Account field
    • Restart your game
    I couldn't think of anything else. If you're still having issues, post below.
     
    #1 Kazyyk, Feb 1, 2014
  2. Zinerith

    Zinerith New Member

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    Also, users will need to wait for their new, personal password to login. the old one is no longer being used. (Still waiting :p)
     
    #2 Zinerith, Feb 1, 2014
  3. Altos

    Altos New Member

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    New passwords? Ahh, I was worried when I wasn't able to get in XD
     
    #3 Altos, Feb 2, 2014
  4. Altos

    Altos New Member

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    ((If I may ask, how do we get them? I tried logging in with my username and password, but it says "wrong password" whenever I try.
     
    #4 Altos, Feb 2, 2014
  5. Kazyyk

    Kazyyk Administrator

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    #5 Kazyyk, Feb 2, 2014
  6. Bloodrazer

    Bloodrazer Son of Rakkis

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    #6 Bloodrazer, Feb 2, 2014
  7. Quetzal

    Quetzal New Member

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    I'm getting a "Join failed. Unknown server version" error. I logged in today earlier perfectly fine with my new whitelist password, this just started happening a few minutes ago.
     
    #7 Quetzal, Feb 2, 2014
  8. Ardub

    Ardub New Member

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    Looks like the server is down right now.
     
    #8 Ardub, Feb 2, 2014
  9. karasu1996

    karasu1996 New Member

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    I have the same issue
     
    #9 karasu1996, Feb 2, 2014
  10. Bstival7

    Bstival7 New Member

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    I can't get in, Kazyyk said it would let me in after the restart but it still won't let me in :'(
     
    #10 Bstival7, Feb 2, 2014
  11. Kazyyk

    Kazyyk Administrator

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    Did you restart your game? I just used your credentials and it let me in.
     
    #11 Kazyyk, Feb 2, 2014
  12. Robert Stone

    Robert Stone New Member

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    I keep putting the Password in and it wont accept the password did we get a new password if so put it in my application.
     
    #12 Robert Stone, Feb 2, 2014
  13. Luchóg

    Luchóg New Member

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    Yep, same here. Can we just get a password reset??
     
    #13 Luchóg, Feb 2, 2014
  14. Robert Stone

    Robert Stone New Member

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    Kazz save us we cant get in D: don't let us be forgotten in the dust flying in the wind to know where forgotten.
     
    #14 Robert Stone, Feb 2, 2014
  15. Verita

    Verita Princess Shoi

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    Make sure you are putting your username in the "Server username" section just above the password and below the IP. People seem to miss that for some reason.
     
    #15 Verita, Feb 2, 2014
  16. Robert Stone

    Robert Stone New Member

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    .... tried that....
     
    #16 Robert Stone, Feb 2, 2014
  17. Robert Stone

    Robert Stone New Member

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    did we get a new server username?
     
    #17 Robert Stone, Feb 2, 2014
  18. Luchóg

    Luchóg New Member

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    So I just saw the post about needing a login for "server account" as well as a personal password... Can that post get put under announcements or an important pop-up thing on the home page? I had to search "password" and look through the posts to see that this was changed.
     
    #18 Luchóg, Feb 2, 2014
  19. Robert Stone

    Robert Stone New Member

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    Il post personnel password in my application so you guys can put it in white list.. But do we need our own server account?
     
    #19 Robert Stone, Feb 2, 2014
  20. Robert Stone

    Robert Stone New Member

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    Plus whats the new server password it wont accept the current password I got so give me teh password? PLZ? :0
     
    #20 Robert Stone, Feb 2, 2014
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